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FAQ

Frequently Asked Questions

No, we do not. However, we are fully licensed 

We take reservations for any size all week (Wed-Sun, lunch & dinner), but we do require a banquet menu for a group of 8+ guests. We are more flexible during week days, but it will have to be communicated with our reservations team.

We are unable to guarantee specific tables, however we can make a special request and our team will do their best to accommodate on the day.

– All reservations are based on a 2hr seating duration. Please speak to our coordinators in advance if you wish to extend your seating time. Starting at the commencement of your reservation time
– A no split bill policy is applied
– An up to 1.8% card surcharge applies to all bills
For more information, feel free to contact us on (02) 9184 5816

 

– A reservation for up to 7 guests can be canceled 24hrs prior to the reservation, to avoid a cancellation fee
– A reservation of 8 guests or more can be canceled up to the 5 day time window, to avoid a cancellation fee
– For no shows or late cancellations within the 24hr time frame or with the 5 days for group reservations, you will be subject to a fee of $50 per person that will be applied to the credit card on file
– If you are running late for your reservation please ensure you contact the restaurant. After 20 minutes the booking is not guaranteed if not notified

For more information, feel free to contact us on (02) 9184 5816

We are fully Halal certified.

Kids are more than welcome at Alegre Bar & Dining. If not supervised by an adult, we might check your ID on arrival.

We cannot guarantee 100% against cross-contamination in the kitchen. So if your allergy is very dangerous, we recommend not taking the risk. All guests with an allergy are reminded to bring their epi-pen as an additional precaution and please advise us at the time of booking.

 

Yes, we accept cakes from external companies, but we will have to be notified prior. Up to 15 guests we charge a $5.5 cake fee per person. More than 15 guests we charge a $80 flat fee.

 

Our Mayan room is available for a minimum of 14 guests – maximum 28 guests. Find more information about our private room on our website under ‘’functions’’ or feel free to contact our reservations teams.

 

While we would love to accommodate all dining requests, this is not always possible, especially during popular seating times. Our restaurant either has a bar or alternate options within close proximity – where you can start or conclude your dining experience. At our venue we offer two sittings per service, which allows us to accommodate more requests and avoid disappointment.

 

It is important to let us know if you are running late, as your table may be booked for another reservation after your seating. Please call us to advise delay; otherwise we will hold the table for a period of 20 minutes.

If you would like to change or cancel your reservation, please contact us on (02) 9184 5816. Please be aware that groups up to 7 guests can cancel up to 24hrs, groups 8+ guests can cancel up to 5 days prior. 

We hope that you will be able to join us on another occasion soon.

 

The dress code at our restaurants is smart casual. However, some guests choose to dress more formally, depending on the occasion and formality.